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Questions tagged [kpi]

For questions about Key Performance Indicators (KPI), like its determination, calculation, etc.

3
votes
2answers
139 views

Is a good Scrum practice to meassure the developer team by the story points completed at the end of the sprint?

We have new teams working on scrum and they estimates all the points of a several ammount of stories. But, at the beggining, they have no reference of how ammount of points could be delivered in two-...
1
vote
2answers
178 views

Cycle Time - Story vs Task?

I am trying to measure the cycle time of my team. The problem is that the issues (tasks or stories) have very different sizes. Sometimes someone just creates a task like: "Create a backend api", that ...
0
votes
2answers
72 views

Is using of the term “KPI” correct at process level?

I have read in many business books that KPIs should be only those metrics that directly relate to organizational strategic goals. Also that C-level people look at them and can act on them. According ...
0
votes
4answers
167 views

Portfolio and Project Specific KPIs and Dashboard

What are the the most important KPI's in portfolio and project level you must have in your PMIS ( Project Management Information System) dashboards. As an example performance metric some use CPI/SPI ...
1
vote
2answers
943 views

How to measure individual performance in a Scrum environment?

I would like to know if there is a way to measure the team members of a Scrum Team individually. All the measures I found apply over the team; this makes sense because the idea is to share all the ...
1
vote
1answer
96 views

What is a healthy ratio of [time spent on bugs]/[total time spent on project]?

As a metric of software quality, we calculated the ratio in the Title. The value of this KPI should have the following meaning: 0 (0%) = no work on bug, this means that all the time spent on the ...
1
vote
1answer
452 views

How to set properly aligned KPIs for engineers and QA staff

Intro I like to setup KPIs for my engineering/QA teams. I use that to evaluate performance and help determine bonus/raise each quarter. This is one KPI I set for my engineers: % of tasks that ...
0
votes
1answer
259 views

How to Measure the SLA Performance of IT Techs in Managed Services Provider? [closed]

My company provides IT managed services support to multiple clients that have SLA agreements with us. We have multiple technicians tackling the many tickets that flow in. For each ticket we have two ...
8
votes
5answers
449 views

What is the difference between metric and KPI?

I know that KPI is a metric and metric is not necessarily a KPI, but I still don't understand the difference between these two. Let's take Periscope application as an example. What are possible KPI ...
0
votes
1answer
275 views

How to measure the value of Product management?

There are 2 types of product management broadly - New Product and Existing products. For an existing product, the task of the product manager is to increase revenue, in a declining market share ...
8
votes
2answers
2k views

How should a Scrum development team track KPIs (key performance indicators) besides sprint commitments?

The most obvious KPI for a development team that uses Scrum is the ability to hit sprint commitments. But is there any other efficient way for such a team to track KPIs?
4
votes
1answer
97 views

Meaningful metric to track and forecast research

Is there a theory and/or study backed way to measure/track and forecast research activities? As it seems clear that R&D must be treated differently than production work for example, I could not ...
0
votes
5answers
187 views

Time taken for a project versus time objective

I've set a time objective for my project. 10 days, for example. The project took 15 days to complete. I have to report the performance regarding the time of the project, as a %. My question is: how ...
1
vote
1answer
576 views

delay in schedule as KPI?

In Microsoft Project 2013, what is the best way to show delay in schedule as KPI? In EPM, I want to highlight the projects with more than 20% of schedule delay.
9
votes
6answers
613 views

How can I improve measurement of Sprint Goals that are based on soft skills or communication processes?

Background I am currently coaching a non-development team on Scrum practices. The team is focused on back-office, administrative processes. This makes the work somewhat of a pull-queue where Kanban ...
2
votes
3answers
1k views

What are good KPI's for measuring high-level strategic goals?

I need to track organizational execution on high-level, long-term goals, along the lines of: Encourage collaboration Improve productivity Increase customer satisfaction Some of these can be measured ...
8
votes
3answers
11k views

What software quality KPIs do you use?

I need to define the KPIs which will help me to say if software coming out from the project is good or bad. I mean does it fulfill quality KPIs which were targeted or not. The question of course is ...
15
votes
6answers
22k views

Which KPI should I use to measure performance of software developer?

I would like to measure performance of my developers using KPI (Key Performance Indicators). Which KPI would best help me distinguish between good and "needs improvement" programmers?
47
votes
25answers
26k views

How do I measure employee (software developer) performance based on bugs created?

I am trying to implement KPI for employees of my company. One of the KPI have listed is the quality of code, as measured by bugs created by developers. Now my problem is: I am planning to give 40 ...