Stack Exchange Network

Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Visit Stack Exchange

Questions tagged [quality-management]

Quality Management is an organizational methodology to ensure that the business processes in an organization are consistent in terms of producing high quality products. Not a synonym of a Quality Assurance.

1
vote
0answers
21 views

Principles of modern quality management and their repercussions

Hi everyone I'm looking for some help with my upcoming exam, I'm struggling to think of answers relating to quality management.. A question on my previous project management exams goes like so: "...
4
votes
3answers
2k views

How to decide which quality methodology for Business IT projects?

There are Six Sigma, Lean, Process Quality Methodology, ISO9000 etc mainly used for quality management in project/systems analysis life cycles for process improvements. To be successful it's always ...
1
vote
4answers
139 views

How to manage long-term software quality requirements?

As newly assigned manager on an already ongoing agile continuous delivery software development project, one of the objectives is the following. Ensure that software quality meets long term ...
9
votes
2answers
2k views

Sprint is 2 week and 40-stories

Question for QA- What you are doing if your current sprint is 2 week and you have 20 stories, suddenly PO added more 20 stories how you handle this situation..?
16
votes
4answers
4k views

How Quality Assurance is related to Testing?

Very often I hear people say "Quality Assurance" while talking about "Testing" and vise versa. According to my understanding these two terms mean different things. Could anyone explain the difference? ...
0
votes
1answer
46 views

What are the tasks of a Quality Assurance track in a software procurement, implementation and upgrade project

An organization (bank) is procuring a software from a foreign company and at the same time they are also taking a major upgrade for another software (core banking system). A team has been formed as a ...
0
votes
3answers
68 views

How should a Software Tester deal with missed Defects/bugs in Production?

I work as a QA/test engineer in a small software company. I was assigned on Multiple(7 different) projects by my superiors in which i do testing, requirement gathering, client updates, resolving ...
4
votes
6answers
253 views

Delegating Work and Dealing with Poor Results?

One of my weaknesses as a PM is not being able to delegate and manage work assigned to others. What are ways you can tackle this? Granted I have high expectations of others, but sometimes they just ...
0
votes
3answers
123 views

Definition of a “Quality Requirement” is belwildering

The Project Management Body of Knowledge 5th Edition (PMBOK) states in the glossary Quality Requirement- a condition or capability that will be used to assess conformance by validating the ...
1
vote
1answer
105 views

What is a healthy ratio of [time spent on bugs]/[total time spent on project]?

As a metric of software quality, we calculated the ratio in the Title. The value of this KPI should have the following meaning: 0 (0%) = no work on bug, this means that all the time spent on the ...
1
vote
1answer
620 views

How to set properly aligned KPIs for engineers and QA staff

Intro I like to setup KPIs for my engineering/QA teams. I use that to evaluate performance and help determine bonus/raise each quarter. This is one KPI I set for my engineers: % of tasks that ...
-1
votes
3answers
179 views

What UAT checklists should I give the testing team?

We currently do User Acceptance Testing (UAT) at the end of the every sprint. I circulate an email to the team letting them know the features that have been developed. The idea is for them to report ...
0
votes
1answer
159 views

Resist doing all the work by myself

My team consists of three people. We are visiting the same school and are working on the diploma project, which should be finished in about one and a half year. It may seem a bit silly, but I can ...
2
votes
1answer
267 views

What should be in ISO 9001 quality manual?

As far as I understand, then ISO 9001 Quality Manual should contain the following information: statement about quality policy (vision, committment) statement about quality objectives (for each line ...
1
vote
1answer
53 views

How to document and manage activity that is managed by different procedures from different categories (CMMI)?

CMMI has 4 categories of process areas in staged representation, those categories are: process management project management engineering support All the CMMI process areas are categorized in these 4 ...
-2
votes
2answers
120 views

How can I improve the efficiency of QA?

One of my colleagues is in charge of QA (acceptance testing), and I keep on having to double check his work, and when I do, I find bugs - it is becoming tedious. Short of double checking his work, ...
3
votes
3answers
137 views

Do QA testers have to follow their sprints strictly?

My dev team consists of: 2 developers 1 QA tester 1 Scrum master (me) Currently the QA tester is part of the scrum team, however I do not make him follow a strict sprint from not having a lot of ...
4
votes
1answer
241 views

What quality management frameworks are used (appropriate) today - especially in software development?

There were ISO 9001 (and adapted version for IT TickIT), CMMI - capability maturity model, Six Sigma, IEEE software development standards and so on. All that was intended for software quality ...
4
votes
1answer
1k views

What does SLE stand for in ITIL?

In ITIL An SLA is a Service Level Agreement (potentially a legal contract) An SLO is a Service Level Objective (and thus could be a KPI) An SLR is a Service Level Requirement (a clause in an SLA? a ...
1
vote
2answers
53 views

How other than financial constraints affect quality?

I am doing research about the perception of quality. I have finished the philosophical part and moved to more practical questions and have some troubles understanding the following (quote from a book):...
14
votes
7answers
454 views

How can I make unit testing a priority?

As a one man band delivering smallish web development projects, I found that nearly all regression issues that clients find in the final development phase of the project could be found with unit tests ...
0
votes
1answer
73 views

How to integrate a new QA Engineer in a established dev team

Does anyone have any tips or advice of how to integrate a new junior QA Engineer into a established, highly technical dev team.
5
votes
1answer
139 views

Definition of done for development teams with massively varied tasks

I am the ScrumMaster for a Scrum team and we are struggling to formulate a definition of done which really means something, is impactful and followed through. The main issue, the developers say, is ...
4
votes
1answer
7k views

( PMBOK 5th Edition ) What is difference between Quality Audit and Process Analysis?

For the PMBOK 5th Edition. 2 of the Perform Quality Assurance Tools & Techniques are -Quality Audit -Process Analysis ( Pgs 438-439, Head First PMP 3rd Edition, Jennifer Greene, PMP & ...
2
votes
1answer
220 views

Quality processes for Agile Scrum projects

I have mostly worked on projects which followed Waterfall model and we had in place lot of checklists and audits during the SDLC which ensured that we were able to meet the quality goals. Now I work ...
12
votes
5answers
6k views

What's the difference between quality assurance and quality control?

I'm having a hard time concisely explaining to some people what the difference between the two are. Also, I not totally sure what the scope and detail of quality assurance entails. Quality control is ...
2
votes
2answers
593 views

Best practices for robust enterprise level software development (using python Django) [closed]

We are building a software project (using python Django and a bunch of other Open Source technologies). The project is fairly big. To give an idea, it has over 50 templates. Our team is composed of ...
3
votes
2answers
253 views

How to track and manage tooling issues?

In every complex project, we use a lot of external dependencies and tooling. Of course, they have bugs. Thanks to Github and the like, it is very easy to fork a project and track issues in libraries ...
5
votes
8answers
1k views

Should the same person do the testing who did the development?

Background We have 50 employees who are working on different projects in a team of 3-4 people. In my firm the testing is done by the developers. We have 2 or 3 products with a large code base that we ...
1
vote
1answer
83 views

Quality and Risk

Trying to understand the entailment between Quality and Risk, can we state that "Non Conformance to Quality Leads to Materialization of Risk (Known/Unknown)"? If this statement is true, how ...
9
votes
11answers
2k views

Would you hire a project manager with no programmer background in an IT environment?

As a team member, or as a programmer, would you accept a boss like that? If he wants to learn and he is interested by programming and what a programmer does? Can somebody with not programming ...
0
votes
5answers
3k views

Improving quality and efficiency in development team

Hi I started a new web development company and have some clients. At present one of my clients regularly complains about loss of time and poor quality of the work. How can I simultaneously increase ...
21
votes
7answers
49k views

How to measure quality in a software development project?

Quality is one of the four key project constraints, which need to be planned and controlled by a project manager during the entire project lifecycle. In order to plan and control it the PM, first of ...
3
votes
1answer
110 views

Are Product Descriptions in PRINCE2 actually reusable?

From the Quality chapter in PRINCE2 manual: The time needed to create good Product Descriptions will depend on factors such as how important, complex and unique the product is, how many ...
8
votes
4answers
281 views

Is WIFO a good project management method?

Is WIFO (Worst In, First Out) a good project management method? That is, should projects always prioritize work on the part or component that is the worst? Will WIFO make project quality more even by ...
4
votes
2answers
729 views

Which quality management approach is best for small-scale, research-based projects?

The type of project is small scale. It only includes research based on a topic, say selection of the best laptop, and involves only one individual working on the entire quality plan. Is PDCA (Plan Do ...
3
votes
2answers
982 views

What are some key takeaways from transitioning from a QA Lead to a Scrummaster?

I'm wanting to transition from the QA Lead in my agile company to a scrummaster role. We're still in the process of getting the Scrum methodology right, but I think it's important to have someone ...
7
votes
4answers
2k views

Project schedule reviews

As a PMO project coach, I am often asked to review the time schedule of projects. Some are detailed schedules in MS Project while some are high level (capacity) planning in a spreadsheet. There are ...
6
votes
4answers
1k views

Incorporating QA and Testing in a Startup running Scrum

We continue to struggle with how to improve our QA and Testing processes in the sprint. We run a two week sprint and find that the QA and testing gets left late in the process and ends up rushed with ...
5
votes
2answers
1k views

What does a quality management plan look like?

I'm developing a quality management plan as part of a study assignment. I guess I'm a bit lost on where to begin. What general structure should a quality management document have? Or will it look ...
6
votes
4answers
3k views

What are acceptable quality levels for various kinds of software?

Is there any statistics or at least some industry consensus on what are commonly acceptable quality levels for various kinds of software? I am certainly not talking about space shuttles or life ...
13
votes
8answers
215 views

Should one give an access to Issues Tracking System to a project sponsor?

Should a project sponsor have an access to Issues Tracking System (call it a "bug list")? If yes, how do you manage a potential conflict between sponsor's expectations of bug-free quality and a list ...
2
votes
2answers
325 views

What are the repercussions for one person being the QA lead and product owner?

I work for a start-up software company transitioning to Scrum. We don't have dedicated positions yet, so I'm wondering what kind of repercussions (negative and positive) could come about if one ...
1
vote
1answer
238 views

Putting a project back on track tips

What measures can be taken to put a project back on track and roll-out on time, if it is currently facing issues like: loads of unexpected bugs appearing in system tests, less detailed user ...