Questions tagged [stakeholders]
Use this tag for questions about communicating with stakeholders, managing stakeholder expectations and interactions, or integrating stakeholders into the project management process.
75 questions
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4
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How can a project manager create a plan without having specifications for the product defined at the beginning of the project?
In handling my first real project as a project manager, I need to create a project plan to produce a particular product. However, the specifications are not being defined up front.
As a part of the ...
0
votes
3
answers
88
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How to present a non-existant product for feedback from potential clients?
We are just a team of software developers, not company or another legal entity. Although we are actively developing our product, it's still not ready for demonstration. However, we are a little far ...
1
vote
1
answer
131
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In kanban As a product owner how to behave with a controlling customer?
We work in a software project with Kanban.
My role is a product owner/technical product owner.
The customer have always new requirements and one of the stakeholders is doing the tester role so he's ...
1
vote
3
answers
204
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Stakeholder engagement v Business engagement
TL;DR
What is a "Business engagement framework"? Are there similarities between this and a stakeholder engagement plan?
Background
I've been asked to put a proposal forward a business ...
0
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3
answers
174
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Who are the stakeholders of my new communications app project?
I am developing a communications app to help college students from all universities in the same country to connect with each other. This is my first time developing an app, so I don't know who the ...
1
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2
answers
183
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How do you as product owner decide that a product is feasible?
You as a product owner just got an idea from a stakeholder and need to decide if it's feasible? What steps should you follow in order to make sure the product is not going to be a total fail?
Note: ...
3
votes
1
answer
84
views
Is there a term for chained unknown unknowns?
I don’t know if this is the proper place for this question, but here goes.
I often find myself in a situation where stakeholders ask how much time remains on a given technical task.
The answer to this ...
0
votes
3
answers
192
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RACI matrix and illness/vacation/leave
Wikipedia with some quotes of a PM forum saying, that only one person should be accountable for a given task. But what to do in case of illness/vacation/leave? Is a "backup" person assumed?
1
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1
answer
130
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I was asked to accelerate my team's production: Agile, A/B Testing, Workflow & Process
I have a sticky situation at work I would like to get your advice on.
I'm currently a web development manager overseeing a newly completed team which consists of a developer, a digital designer, and a ...
-1
votes
1
answer
51
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PMP Stakeholder best level of engagement
In the PMBOK we have this different level of stakeholder engagement:
Unaware
Resistan
Neutral
Supportive
Leading
What is the best level that you should have?
Because last month in a question i put ...
2
votes
4
answers
348
views
How to manage an army of not-really-devs trying to write code for the sake of project management?
We recently adopted a new management methodology that says there are no roles on the team (a "cross-functional" team where "all team members are developers") and everyone should be ...
0
votes
1
answer
204
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Using Gitlab for specifications
We are already using Gitlab in our development process. We want to integrate our specification files (which currently are Word documents) into our repository, in order to leverage the versioning of ...
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5
answers
223
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Who should train business stakeholders on Project Management basics?
To clarify, I'm working as a Project Manager for a company where such concept was mostly unknown across business stakeholders. While projects were being done, no specific project management framework ...
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vote
7
answers
2k
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Is it possible to give timelines in SCRUM?
Our team is currently using a very SCRUM near approach in planning and development. But I constantly face one issue with our management. The management is part of the backlog priority process and each ...
4
votes
2
answers
5k
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What can lead to disappointed and angry stakeholders?
At the fifth Sprint Review, the stakeholders seem disappointed and
angry. When asked about it, they say the product or system as being
built will not meet their needs and will cost more than they
...
24
votes
11
answers
18k
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How can I map stakeholders without offending anyone?
I want to map the stakeholders on a project to help form a communication plan.
The typical power vs. interest matrix (below) is very helpful, but I fear I can't store it in a document others may read....
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votes
1
answer
83
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task/workflow management best practice [closed]
I know this is not a specific question and I could rephrase it as such if necessary.
I am seeking recommendations on how to manage an individual (my own) task list or how best to create a work ...
8
votes
4
answers
2k
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Aren't stakeholder expected to adopt an agile mindset when working in a Scrum framework?
What is expected of the stakeholders when it comes to being agile? Since collaboration is at the heart of agile, shouldn't the adoption of agile values be present on both sides?
As per my ...
0
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2
answers
153
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Are stakeholder and users separate roles on a project in Scrum or they are covered by Product owner?
I have recently encountered a presentation about scrum where stakeholders and users were visualized as equal roles like Development Team, Scrum Master and Product Owner.
Is this valid in terms of ...
2
votes
1
answer
380
views
What to do if a Key stakeholder asks for a new request while my team is trying to meet other important deadlines?
A key stakeholder asked for a new request. It wasn't planned and will take some time to finish. This is peak time for my team and we have other deadlines to meet.
How shall I respond to this key ...
1
vote
1
answer
98
views
How to handle last minute misleading requirement and/or dissatisfaction
I have been discussing the question with a co-worker lately. We saw a project that was on track and almost ahead, and during the meetings the stakeholders were quiet and "satisfied" telling that ...
2
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5
answers
351
views
How to collect stakeholder feedback on prioritizing features?
At my company, we've just completed a large survey of features that we might want to add to our web application. Now we want to share this list with about a dozen (non-technical) product stakeholders (...
2
votes
3
answers
293
views
How to shape the demand with Kanban?
I'm working with team working in a service delivery model. They are getting requests from the rest of a rather large organization. They don't have too much contact with the business side. We are ...
3
votes
7
answers
440
views
When to process feedback on the deliverable of the last iteration?
My team and I are working with iterations of two weeks (trying to use our own version of Scrum) and we try to deliver a new version after every iteration.
After an iteration we let the stakeholders ...
2
votes
2
answers
68
views
Is it a possible to add a stakeholder to an impact map?
My team and I were considering adding a stakeholder actor to the map, but we've got questions.
First, if we have it in the map, how can we fill the 4th field, i.e. how can we affect our stakeholder?
...
8
votes
3
answers
4k
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How should a Scrum Master deal with an angry stakeholder during a PO meeting?
As a Scrum Master, recently attended a meeting set up by PO with stakeholders, one stakeholder was concerned that the budget was not being spent properly. It got heated.
At the meeting, I was not ...
2
votes
9
answers
186
views
How to improve (or to call attention to) the business value of technical needs?
Agile focuses on delivering the highest business value to the interested parts of a project.
However, (at least in my scenario) it seems that the client/stakeholders are always focused on having more ...
0
votes
2
answers
429
views
How to deal with scope creep overloading Dev Team?
Our product doesn't have a defined and written roadmap, which is causing the devteam to receive last-minute requests from some managers.
We will be implementing a roadmap to let all people involved ...
2
votes
3
answers
95
views
Stakeholder view of projects without time?
I'm a PM for a small development team. We have a mix of large transformation projects and small improvement projects.
We're not good at estimating in man hours (and in fact I'm yet to meet a team of ...
0
votes
1
answer
58
views
Ensuring project progress with non-performance from 3rd party
Our company relies on an independent 3rd party (basically contractors) for a vital phase of our project. More often than not this phase goes off without a hitch, but recently we've been running into ...
3
votes
3
answers
2k
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Best way to deal with difficult stakeholders?
My CEO has moments where he is just very difficult to work with. He has a tendency to nit pick and when he nit picks sometimes he overreacts over something minor then makes a mountain out of a ...
1
vote
1
answer
148
views
Dealing with change requests while facing lots of dependencies
We have a system with multiple stakeholders and surrounding systems influencing it.
It might be possible to draw a dependency diagram but this would be not very easy to interpret because of the ...
3
votes
3
answers
315
views
How to organize effective iteration demo in outsource project?
Most of our clients are abroad, so it's impossible to have a face-to-face conversation at the demo meeting. Are there any best practices on how to show progress and capabilities of the increment at ...
0
votes
3
answers
752
views
Do you show your RAID log to stakeholders?
So I have started documented all risk related issues in a RAID log. I am showing my stakeholder it weekly, so that he is aware of all product related risks, but not sure if there is much value in ...
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votes
3
answers
76
views
Having trouble influencing my boss first time round?
When my boss and I have contrasting opinions, he seems to take credit after realising that I was right despite initially acting dismissive at the time I advised him.
I have a feeling that this could ...
8
votes
5
answers
1k
views
How to deal with an impatient stakeholder?
I am the scrum master, proxy product owner here - what is the best way to deal with an impatient stakeholder? At first I was able to tolerate it, but it is becoming stressful.
To give a few examples:
...
0
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3
answers
2k
views
How to write a good Critical Success Factor?
Can you share some of your tips and tricks on how to pull out the information from stakeholders in order to write good CSF? What questions do you ask to get to the heart of the project? Can you ...
4
votes
2
answers
936
views
How do you convince a client that testing is a must?
It is quite hard to sell testing in these days. Clients are always looking for cost savings and it often happens that they are not aware of low quality in the output. How do you deal with that?
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vote
1
answer
333
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Stake holder mapping and management
What are some of the ways I can do stake holder mapping and stake holder management ?
Although at the moment I am not sure what the end objective is, I am keen to understand the same.
8
votes
3
answers
1k
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What is the term for an anti-user-story?
I need to create some short narratives that capture the "who", "what", and "why not" to show some of our stakeholders why we need a minor policy change.
For example, imagine I'm designing a control ...
4
votes
3
answers
866
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Project Objectives vs Stakeholder Needs
In requirements gathering I've learnt to outline the objectives for the project as well as identify stakeholders and the stakeholder needs (along with the users needs, which is off-topic for this ...
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vote
3
answers
587
views
Can user stories be prioritized using labels applied by the customer?
So we have a disagreement between our customer and the development team, these are some facts:
We are a software development company (I have a team of 3 devs and 1 QA)
Our customer is a startup, that ...
6
votes
7
answers
1k
views
Custom software development, dealing with change requests?
We are currently developing an in house solution. The trouble that we are having is that the main stake holder is cultivating the idea as he goes along, leading to endless change requests.
I am ...
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vote
2
answers
115
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Selling agile to stakeHolders hostile to change
Have you ever worked with a stakeholder who revelled in being known as the busiest man in the office? Everything is an elevator pitch? They've seen it all.
How best to pitch the benefit of going ...
6
votes
2
answers
660
views
Who pays when actuals exceed pessimistic estimates?
Scenario:
A Developer estimates between 70 to 100 hours for a task. Due to the urgency of the task and the developer's unavailability, a far less experienced developer is assigned to the project. The ...
0
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2
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217
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Who is the stakeholder of an user-driven application and what software methodology is suitable for it?
I'm new here and I am confused about something. Sorry if the question doesn't fit and not suitable here.
For the application like foursquare and yelp which focuses entirely on feedback of the user ...
5
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4
answers
6k
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Who are the stakeholders in this project?
I'm developing an application that helps students to find the career that best fits their skill and personality.
This is the first time that I do a survey like this, so I'm confused about who are the ...
2
votes
2
answers
1k
views
Are there any brainstorming techniques related to requirement gathering sessions or Sprint Reviews that can help produce ideas?
Adding creativity techniques to Scrum product planning
I'm evaluating some creativity techniques to produce ideas/solve problems, whether they could have a benefit in Scrum or not. Specifically, I'm ...
3
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1
answer
162
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Project Managing Upwards [closed]
Does anyone have any suggestions for managing upwards. Books, articles, blogs or papers?
I have been told in a couple of performance reviews that I need to learn to manage upwards (in respect to ...
7
votes
2
answers
1k
views
How shall developers clarify PBI during its implementation?
Should developers have direct communication with stakeholders during Product Backlog Items implementation for their clarification. Or should all communication go through Product Owner?
On the Scrum ...