Questions tagged [stakeholders]

Use this tag for questions about communicating with stakeholders, managing stakeholder expectations and interactions, or integrating stakeholders into the project management process.

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55 views

RACI matrix and illness/vacation/leave

Wikipedia with some quotes of a PM forum saying, that only one person should be accountable for a given task. But what to do in case of illness/vacation/leave? Is a "backup" person assumed?
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1answer
103 views

I was asked to accelerate my team's production: Agile, A/B Testing, Workflow & Process

I have a sticky situation at work I would like to get your advice on. I'm currently a web development manager overseeing a newly completed team which consists of a developer, a digital designer, and a ...
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31 views

PMP Stakeholder engagment

I'm practicing with PMP quiz and I have this doubt about stakeholder engagement. During a project you can have two main situations: 1 - A change about the stakeholder involved in your project: for ...
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1answer
34 views

PMP Stakeholder best level of engagement

In the PMBOK we have this different level of stakeholder engagement: Unaware Resistan Neutral Supportive Leading What is the best level that you should have? Because last month in a question i put ...
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1answer
100 views

Using Gitlab for specifications

We are already using Gitlab in our development process. We want to integrate our specification files (which currently are Word documents) into our repository, in order to leverage the versioning of ...
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5answers
150 views

Who should train business stakeholders on Project Management basics?

To clarify, I'm working as a Project Manager for a company where such concept was mostly unknown across business stakeholders. While projects were being done, no specific project management framework ...
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7answers
656 views

Is it possible to give timelines in SCRUM?

Our team is currently using a very SCRUM near approach in planning and development. But I constantly face one issue with our management. The management is part of the backlog priority process and each ...
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2answers
3k views

What can lead to disappointed and angry stakeholders?

At the fifth Sprint Review, the stakeholders seem disappointed and angry. When asked about it, they say the product or system as being built will not meet their needs and will cost more than they ...
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11answers
18k views

How can I map stakeholders without offending anyone?

I want to map the stakeholders on a project to help form a communication plan. The typical power vs. interest matrix (below) is very helpful, but I fear I can't store it in a document others may read....
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1answer
77 views

task/workflow management best practice [closed]

I know this is not a specific question and I could rephrase it as such if necessary. I am seeking recommendations on how to manage an individual (my own) task list or how best to create a work ...
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4answers
2k views

Aren't stakeholder expected to adopt an agile mindset when working in a Scrum framework?

What is expected of the stakeholders when it comes to being agile? Since collaboration is at the heart of agile, shouldn't the adoption of agile values be present on both sides? As per my ...
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2answers
128 views

Are stakeholder and users separate roles on a project in Scrum or they are covered by Product owner?

I have recently encountered a presentation about scrum where stakeholders and users were visualized as equal roles like Development Team, Scrum Master and Product Owner. Is this valid in terms of ...
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1answer
135 views

What to do if a Key stakeholder asks for a new request while my team is trying to meet other important deadlines?

A key stakeholder asked for a new request. It wasn't planned and will take some time to finish. This is peak time for my team and we have other deadlines to meet. How shall I respond to this key ...
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1answer
76 views

How to handle last minute misleading requirement and/or dissatisfaction

I have been discussing the question with a co-worker lately. We saw a project that was on track and almost ahead, and during the meetings the stakeholders were quiet and "satisfied" telling that ...
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5answers
258 views

How to collect stakeholder feedback on prioritizing features?

At my company, we've just completed a large survey of features that we might want to add to our web application. Now we want to share this list with about a dozen (non-technical) product stakeholders (...
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3answers
209 views

How to shape the demand with Kanban?

I'm working with team working in a service delivery model. They are getting requests from the rest of a rather large organization. They don't have too much contact with the business side. We are ...
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7answers
337 views

When to process feedback on the deliverable of the last iteration?

My team and I are working with iterations of two weeks (trying to use our own version of Scrum) and we try to deliver a new version after every iteration. After an iteration we let the stakeholders ...
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2answers
62 views

Is it a possible to add a stakeholder to an impact map?

My team and I were considering adding a stakeholder actor to the map, but we've got questions. First, if we have it in the map, how can we fill the 4th field, i.e. how can we affect our stakeholder? ...
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3answers
3k views

How should a Scrum Master deal with an angry stakeholder during a PO meeting?

As a Scrum Master, recently attended a meeting set up by PO with stakeholders, one stakeholder was concerned that the budget was not being spent properly. It got heated. At the meeting, I was not ...
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9answers
161 views

How to improve (or to call attention to) the business value of technical needs?

Agile focuses on delivering the highest business value to the interested parts of a project. However, (at least in my scenario) it seems that the client/stakeholders are always focused on having more ...
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2answers
393 views

How to deal with scope creep overloading Dev Team?

Our product doesn't have a defined and written roadmap, which is causing the devteam to receive last-minute requests from some managers. We will be implementing a roadmap to let all people involved ...
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3answers
82 views

Stakeholder view of projects without time?

I'm a PM for a small development team. We have a mix of large transformation projects and small improvement projects. We're not good at estimating in man hours (and in fact I'm yet to meet a team of ...
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1answer
43 views

Ensuring project progress with non-performance from 3rd party

Our company relies on an independent 3rd party (basically contractors) for a vital phase of our project. More often than not this phase goes off without a hitch, but recently we've been running into ...
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3answers
2k views

Best way to deal with difficult stakeholders?

My CEO has moments where he is just very difficult to work with. He has a tendency to nit pick and when he nit picks sometimes he overreacts over something minor then makes a mountain out of a ...
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1answer
135 views

Dealing with change requests while facing lots of dependencies

We have a system with multiple stakeholders and surrounding systems influencing it. It might be possible to draw a dependency diagram but this would be not very easy to interpret because of the ...
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3answers
292 views

How to organize effective iteration demo in outsource project?

Most of our clients are abroad, so it's impossible to have a face-to-face conversation at the demo meeting. Are there any best practices on how to show progress and capabilities of the increment at ...
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3answers
519 views

Do you show your RAID log to stakeholders?

So I have started documented all risk related issues in a RAID log. I am showing my stakeholder it weekly, so that he is aware of all product related risks, but not sure if there is much value in ...
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3answers
72 views

Having trouble influencing my boss first time round?

When my boss and I have contrasting opinions, he seems to take credit after realising that I was right despite initially acting dismissive at the time I advised him. I have a feeling that this could ...
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5answers
1k views

How to deal with an impatient stakeholder?

I am the scrum master, proxy product owner here - what is the best way to deal with an impatient stakeholder? At first I was able to tolerate it, but it is becoming stressful. To give a few examples: ...
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3answers
1k views

How to write a good Critical Success Factor?

Can you share some of your tips and tricks on how to pull out the information from stakeholders in order to write good CSF? What questions do you ask to get to the heart of the project? Can you ...
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2answers
691 views

How do you convince a client that testing is a must?

It is quite hard to sell testing in these days. Clients are always looking for cost savings and it often happens that they are not aware of low quality in the output. How do you deal with that?
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1answer
312 views

Stake holder mapping and management

What are some of the ways I can do stake holder mapping and stake holder management ? Although at the moment I am not sure what the end objective is, I am keen to understand the same.
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3answers
886 views

What is the term for an anti-user-story?

I need to create some short narratives that capture the "who", "what", and "why not" to show some of our stakeholders why we need a minor policy change. For example, imagine I'm designing a control ...
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3answers
686 views

Project Objectives vs Stakeholder Needs

In requirements gathering I've learnt to outline the objectives for the project as well as identify stakeholders and the stakeholder needs (along with the users needs, which is off-topic for this ...
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3answers
438 views

Can user stories be prioritized using labels applied by the customer?

So we have a disagreement between our customer and the development team, these are some facts: We are a software development company (I have a team of 3 devs and 1 QA) Our customer is a startup, that ...
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7answers
858 views

Custom software development, dealing with change requests?

We are currently developing an in house solution. The trouble that we are having is that the main stake holder is cultivating the idea as he goes along, leading to endless change requests. I am ...
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2answers
106 views

Selling agile to stakeHolders hostile to change

Have you ever worked with a stakeholder who revelled in being known as the busiest man in the office? Everything is an elevator pitch? They've seen it all. How best to pitch the benefit of going ...
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2answers
620 views

Who pays when actuals exceed pessimistic estimates?

Scenario: A Developer estimates between 70 to 100 hours for a task. Due to the urgency of the task and the developer's unavailability, a far less experienced developer is assigned to the project. The ...
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2answers
123 views

Who is the stakeholder of an user-driven application and what software methodology is suitable for it?

I'm new here and I am confused about something. Sorry if the question doesn't fit and not suitable here. For the application like foursquare and yelp which focuses entirely on feedback of the user ...
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4answers
5k views

Who are the stakeholders in this project?

I'm developing an application that helps students to find the career that best fits their skill and personality. This is the first time that I do a survey like this, so I'm confused about who are the ...
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2answers
928 views

Are there any brainstorming techniques related to requirement gathering sessions or Sprint Reviews that can help produce ideas?

Adding creativity techniques to Scrum product planning I'm evaluating some creativity techniques to produce ideas/solve problems, whether they could have a benefit in Scrum or not. Specifically, I'm ...
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1answer
150 views

Project Managing Upwards [closed]

Does anyone have any suggestions for managing upwards. Books, articles, blogs or papers? I have been told in a couple of performance reviews that I need to learn to manage upwards (in respect to ...
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2answers
1k views

How shall developers clarify PBI during its implementation?

Should developers have direct communication with stakeholders during Product Backlog Items implementation for their clarification. Or should all communication go through Product Owner? On the Scrum ...
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4answers
1k views

Examples of design by committee?

I am trying to find an example of the failure of design by committee, i.e. where everyone's suggestion has equal weight, and the end result is a complete mess that doesn't really satisfy the original ...
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4answers
2k views

How to deal with unclear requirements?

We're a company manufacturing moulds and other tools that our customers then use in their machines. I was given a set of requirements for building a web application, which someone thinks that our ...
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2answers
275 views

Appropriate use of 'Supporting Experts' as descriptor for people 'familiar with subject matter'

The PMBOK uses the term 'Supporting Experts' in the list of project team roles, defined as Supporting experts perform activities required to develop or execute the PM plan. ... such as contracting, ...
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3answers
314 views

Should defect criticality change based on user needs?

Question Is it correct to assume that the criticality of a defect can change along with the project's progress? If so, when is this acceptable? Background Criticality is one of the indexes we've ...
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1answer
161 views

What can we do without a clear Product Owner or stakeholder on the client's side?

In some of the projects my team works on, there are no stakeholders or it's unclear who the actual Product Owner is on the client's side. For example, we have to write user stories and acceptance ...
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2answers
701 views

Scrum Sprint Review without the stakeholders

I am working in a pretty small startup and we've just started doing scrum. The team consists of me as the scrum master (but also a developer), the product owner which is also the owner of the company ...
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1answer
224 views

Involving a non participating Stakeholder

My client has initiated the project and pledged to be an active participant in project activities. However, as project progressed, my queries on functionalities were not answered by the stakeholder. ...