Questions tagged [stakeholders]

Use this tag for questions about communicating with stakeholders, managing stakeholder expectations and interactions, or integrating stakeholders into the project management process.

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54 views

RACI matrix and illness/vacation/leave

Wikipedia with some quotes of a PM forum saying, that only one person should be accountable for a given task. But what to do in case of illness/vacation/leave? Is a "backup" person assumed?
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1answer
103 views

I was asked to accelerate my team's production: Agile, A/B Testing, Workflow & Process

I have a sticky situation at work I would like to get your advice on. I'm currently a web development manager overseeing a newly completed team which consists of a developer, a digital designer, and a ...
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0answers
31 views

PMP Stakeholder engagment

I'm practicing with PMP quiz and I have this doubt about stakeholder engagement. During a project you can have two main situations: 1 - A change about the stakeholder involved in your project: for ...
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1answer
34 views

PMP Stakeholder best level of engagement

In the PMBOK we have this different level of stakeholder engagement: Unaware Resistan Neutral Supportive Leading What is the best level that you should have? Because last month in a question i put ...
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1answer
100 views

Using Gitlab for specifications

We are already using Gitlab in our development process. We want to integrate our specification files (which currently are Word documents) into our repository, in order to leverage the versioning of ...
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5answers
150 views

Who should train business stakeholders on Project Management basics?

To clarify, I'm working as a Project Manager for a company where such concept was mostly unknown across business stakeholders. While projects were being done, no specific project management framework ...
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7answers
648 views

Is it possible to give timelines in SCRUM?

Our team is currently using a very SCRUM near approach in planning and development. But I constantly face one issue with our management. The management is part of the backlog priority process and each ...
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2answers
3k views

What can lead to disappointed and angry stakeholders?

At the fifth Sprint Review, the stakeholders seem disappointed and angry. When asked about it, they say the product or system as being built will not meet their needs and will cost more than they ...
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11answers
17k views

How can I map stakeholders without offending anyone?

I want to map the stakeholders on a project to help form a communication plan. The typical power vs. interest matrix (below) is very helpful, but I fear I can't store it in a document others may read....
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1answer
77 views

task/workflow management best practice [closed]

I know this is not a specific question and I could rephrase it as such if necessary. I am seeking recommendations on how to manage an individual (my own) task list or how best to create a work ...
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4answers
2k views

Aren't stakeholder expected to adopt an agile mindset when working in a Scrum framework?

What is expected of the stakeholders when it comes to being agile? Since collaboration is at the heart of agile, shouldn't the adoption of agile values be present on both sides? As per my ...
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2answers
127 views

Are stakeholder and users separate roles on a project in Scrum or they are covered by Product owner?

I have recently encountered a presentation about scrum where stakeholders and users were visualized as equal roles like Development Team, Scrum Master and Product Owner. Is this valid in terms of ...
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1answer
135 views

What to do if a Key stakeholder asks for a new request while my team is trying to meet other important deadlines?

A key stakeholder asked for a new request. It wasn't planned and will take some time to finish. This is peak time for my team and we have other deadlines to meet. How shall I respond to this key ...
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1answer
75 views

How to handle last minute misleading requirement and/or dissatisfaction

I have been discussing the question with a co-worker lately. We saw a project that was on track and almost ahead, and during the meetings the stakeholders were quiet and "satisfied" telling that ...
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5answers
257 views

How to collect stakeholder feedback on prioritizing features?

At my company, we've just completed a large survey of features that we might want to add to our web application. Now we want to share this list with about a dozen (non-technical) product stakeholders (...
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3answers
205 views

How to shape the demand with Kanban?

I'm working with team working in a service delivery model. They are getting requests from the rest of a rather large organization. They don't have too much contact with the business side. We are ...
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7answers
337 views

When to process feedback on the deliverable of the last iteration?

My team and I are working with iterations of two weeks (trying to use our own version of Scrum) and we try to deliver a new version after every iteration. After an iteration we let the stakeholders ...
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2answers
62 views

Is it a possible to add a stakeholder to an impact map?

My team and I were considering adding a stakeholder actor to the map, but we've got questions. First, if we have it in the map, how can we fill the 4th field, i.e. how can we affect our stakeholder? ...
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3answers
3k views

How should a Scrum Master deal with an angry stakeholder during a PO meeting?

As a Scrum Master, recently attended a meeting set up by PO with stakeholders, one stakeholder was concerned that the budget was not being spent properly. It got heated. At the meeting, I was not ...
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4answers
2k views

How to deal with unclear requirements?

We're a company manufacturing moulds and other tools that our customers then use in their machines. I was given a set of requirements for building a web application, which someone thinks that our ...
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9answers
3k views

Adding new team members to a late project

According to Brooks' Law, adding more people to a late project will make the project later (or by analogy, nine women cannot have a baby in one month). The increased lateness is due to the fact that ...
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9answers
160 views

How to improve (or to call attention to) the business value of technical needs?

Agile focuses on delivering the highest business value to the interested parts of a project. However, (at least in my scenario) it seems that the client/stakeholders are always focused on having more ...
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2answers
392 views

How to deal with scope creep overloading Dev Team?

Our product doesn't have a defined and written roadmap, which is causing the devteam to receive last-minute requests from some managers. We will be implementing a roadmap to let all people involved ...
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3answers
82 views

Stakeholder view of projects without time?

I'm a PM for a small development team. We have a mix of large transformation projects and small improvement projects. We're not good at estimating in man hours (and in fact I'm yet to meet a team of ...
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1answer
43 views

Ensuring project progress with non-performance from 3rd party

Our company relies on an independent 3rd party (basically contractors) for a vital phase of our project. More often than not this phase goes off without a hitch, but recently we've been running into ...
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3answers
2k views

Best way to deal with difficult stakeholders?

My CEO has moments where he is just very difficult to work with. He has a tendency to nit pick and when he nit picks sometimes he overreacts over something minor then makes a mountain out of a ...
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2answers
322 views

How should a Product Owner in a Scrum framework deal with client requests that differ from the PO's preferred UCD approach?

Let's say that our Product Owner decides to take the path of User Centered Design (UCD). So, instead of looking at what the client wants he looks at what the end user wants. How do you convince the ...
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1answer
135 views

Dealing with change requests while facing lots of dependencies

We have a system with multiple stakeholders and surrounding systems influencing it. It might be possible to draw a dependency diagram but this would be not very easy to interpret because of the ...
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3answers
1k views

How to write a good Critical Success Factor?

Can you share some of your tips and tricks on how to pull out the information from stakeholders in order to write good CSF? What questions do you ask to get to the heart of the project? Can you ...
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3answers
517 views

Do you show your RAID log to stakeholders?

So I have started documented all risk related issues in a RAID log. I am showing my stakeholder it weekly, so that he is aware of all product related risks, but not sure if there is much value in ...
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3answers
291 views

How to organize effective iteration demo in outsource project?

Most of our clients are abroad, so it's impossible to have a face-to-face conversation at the demo meeting. Are there any best practices on how to show progress and capabilities of the increment at ...
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8answers
9k views

How do you get stakeholders who don't care engaged?

Background – We are a small group (three PMs reporting to a director) doing business improvement projects for a large company. Problems with our processes have been identified, in particular going ...
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3answers
72 views

Having trouble influencing my boss first time round?

When my boss and I have contrasting opinions, he seems to take credit after realising that I was right despite initially acting dismissive at the time I advised him. I have a feeling that this could ...
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5answers
1k views

How to deal with an impatient stakeholder?

I am the scrum master, proxy product owner here - what is the best way to deal with an impatient stakeholder? At first I was able to tolerate it, but it is becoming stressful. To give a few examples: ...
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3answers
883 views

What is the term for an anti-user-story?

I need to create some short narratives that capture the "who", "what", and "why not" to show some of our stakeholders why we need a minor policy change. For example, imagine I'm designing a control ...
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2answers
690 views

How do you convince a client that testing is a must?

It is quite hard to sell testing in these days. Clients are always looking for cost savings and it often happens that they are not aware of low quality in the output. How do you deal with that?
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1answer
312 views

Stake holder mapping and management

What are some of the ways I can do stake holder mapping and stake holder management ? Although at the moment I am not sure what the end objective is, I am keen to understand the same.
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7answers
870 views

How to deal with chaotic stakeholder who is high in pecking order?

Consider you run a project where a key stakeholder is one of VPs. She is a typical hit-and-run type of person: she comes to a project team with half-baked idea, either refuses to discuss details ...
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7answers
858 views

Custom software development, dealing with change requests?

We are currently developing an in house solution. The trouble that we are having is that the main stake holder is cultivating the idea as he goes along, leading to endless change requests. I am ...
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3answers
685 views

Project Objectives vs Stakeholder Needs

In requirements gathering I've learnt to outline the objectives for the project as well as identify stakeholders and the stakeholder needs (along with the users needs, which is off-topic for this ...
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3answers
438 views

Can user stories be prioritized using labels applied by the customer?

So we have a disagreement between our customer and the development team, these are some facts: We are a software development company (I have a team of 3 devs and 1 QA) Our customer is a startup, that ...
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2answers
105 views

Selling agile to stakeHolders hostile to change

Have you ever worked with a stakeholder who revelled in being known as the busiest man in the office? Everything is an elevator pitch? They've seen it all. How best to pitch the benefit of going ...
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2answers
619 views

Who pays when actuals exceed pessimistic estimates?

Scenario: A Developer estimates between 70 to 100 hours for a task. Due to the urgency of the task and the developer's unavailability, a far less experienced developer is assigned to the project. The ...
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2answers
123 views

Who is the stakeholder of an user-driven application and what software methodology is suitable for it?

I'm new here and I am confused about something. Sorry if the question doesn't fit and not suitable here. For the application like foursquare and yelp which focuses entirely on feedback of the user ...
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2answers
927 views

Are there any brainstorming techniques related to requirement gathering sessions or Sprint Reviews that can help produce ideas?

Adding creativity techniques to Scrum product planning I'm evaluating some creativity techniques to produce ideas/solve problems, whether they could have a benefit in Scrum or not. Specifically, I'm ...
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4answers
5k views

Who are the stakeholders in this project?

I'm developing an application that helps students to find the career that best fits their skill and personality. This is the first time that I do a survey like this, so I'm confused about who are the ...
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3answers
363 views

Do contracting companies, whose services are key to the project, count as stakeholders?

Say a contracting company is hired by a parent entity to complete a given piece of work. It's a fixed-fee project with a specified deliverable. The work is critical to the overall project, and the ...
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1answer
149 views

Project Managing Upwards [closed]

Does anyone have any suggestions for managing upwards. Books, articles, blogs or papers? I have been told in a couple of performance reviews that I need to learn to manage upwards (in respect to ...
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2answers
1k views

How shall developers clarify PBI during its implementation?

Should developers have direct communication with stakeholders during Product Backlog Items implementation for their clarification. Or should all communication go through Product Owner? On the Scrum ...
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4answers
1k views

Examples of design by committee?

I am trying to find an example of the failure of design by committee, i.e. where everyone's suggestion has equal weight, and the end result is a complete mess that doesn't really satisfy the original ...