Questions tagged [stakeholders]

Use this tag for questions about communicating with stakeholders, managing stakeholder expectations and interactions, or integrating stakeholders into the project management process.

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30
votes
9answers
4k views

Project is late, how should PM act?

There's a project where: In the middle of project it is already late Initial estimates were done by development team It looks like estimates were too optimistic Development team says it's client who ...
24
votes
9answers
2k views

Adding new team members to a late project

According to Brooks' Law, adding more people to a late project will make the project later (or by analogy, nine women cannot have a baby in one month). The increased lateness is due to the fact that ...
17
votes
6answers
7k views

How to neutralize negative project stakeholders?

There are positive and negative stakeholders in every project (according to PMBOK). Positive ones will benefit from project implementation, for example their work will become more effective, more ...
17
votes
9answers
1k views

Testing and customer acceptance of a project is dragging on forever

I'm the only software developer and project manager for the technical side of a project we're delivering for one of our clients. We initially agreed to and signed-off on a high-level spec that we ...
17
votes
8answers
9k views

How do you get stakeholders who don't care engaged?

Background – We are a small group (three PMs reporting to a director) doing business improvement projects for a large company. Problems with our processes have been identified, in particular going ...
15
votes
3answers
372 views

Is it still possible to use formal methods if the organization has chosen not to adopt them?

I managed a project in a company where I was the only person with experience of using formal methods (Prince 2). The directors of the company, and the other senior staff, all took the attitude that ...
14
votes
3answers
4k views

In an agile consultancy, is the Client the Product Owner?

I'm interested in understanding how agile project management differs between a single product-focused team and a digital agency or software development consulting firm. For starters, in a situation ...
13
votes
7answers
785 views

How to deal with chaotic stakeholder who is high in pecking order?

Consider you run a project where a key stakeholder is one of VPs. She is a typical hit-and-run type of person: she comes to a project team with half-baked idea, either refuses to discuss details ...
12
votes
5answers
965 views

Maintenance project with insufficient staff - what should PM do?

There is a project with huge technical debt which is currently in maintenance phase. However because of the technical debt a lot of effort is needed to keep the thing running - 3 people should ...
8
votes
3answers
486 views

How should a Scrum Master deal with an angry stakeholder during a PO meeting?

As a Scrum Master, recently attended a meeting set up by PO with stakeholders, one stakeholder was concerned that the budget was not being spent properly. It got heated. At the meeting, I was not ...
8
votes
3answers
525 views

What is the term for an anti-user-story?

I need to create some short narratives that capture the "who", "what", and "why not" to show some of our stakeholders why we need a minor policy change. For example, imagine I'm designing a control ...
7
votes
5answers
810 views

How to deal with an impatient stakeholder?

I am the scrum master, proxy product owner here - what is the best way to deal with an impatient stakeholder? At first I was able to tolerate it, but it is becoming stressful. To give a few examples: ...
6
votes
2answers
478 views

Who pays when actuals exceed pessimistic estimates?

Scenario: A Developer estimates between 70 to 100 hours for a task. Due to the urgency of the task and the developer's unavailability, a far less experienced developer is assigned to the project. The ...
6
votes
2answers
953 views

How shall developers clarify PBI during its implementation?

Should developers have direct communication with stakeholders during Product Backlog Items implementation for their clarification. Or should all communication go through Product Owner? On the Scrum ...
6
votes
2answers
542 views

Scrum Sprint Review without the stakeholders

I am working in a pretty small startup and we've just started doing scrum. The team consists of me as the scrum master (but also a developer), the product owner which is also the owner of the company ...
5
votes
5answers
802 views

How to engage new stakeholders into project?

I've recently started a new project. Requirements were set, project was already specified and no new revolutionary 'features' can be added. Although on the client side, person responsible for project ...
5
votes
3answers
252 views

Should defect criticality change based on user needs?

Question Is it correct to assume that the criticality of a defect can change along with the project's progress? If so, when is this acceptable? Background Criticality is one of the indexes we've ...
5
votes
7answers
664 views

Custom software development, dealing with change requests?

We are currently developing an in house solution. The trouble that we are having is that the main stake holder is cultivating the idea as he goes along, leading to endless change requests. I am ...
5
votes
4answers
1k views

How to deal with unclear requirements?

We're a company manufacturing moulds and other tools that our customers then use in their machines. I was given a set of requirements for building a web application, which someone thinks that our ...
5
votes
4answers
5k views

Who are the stakeholders in this project?

I'm developing an application that helps students to find the career that best fits their skill and personality. This is the first time that I do a survey like this, so I'm confused about who are the ...
4
votes
2answers
503 views

How do you convince a client that testing is a must?

It is quite hard to sell testing in these days. Clients are always looking for cost savings and it often happens that they are not aware of low quality in the output. How do you deal with that?
4
votes
6answers
1k views

Scheduling interview with stakeholders

Have a business process re-engineering project where I need to schedule and conduct interviews with business participants and stakeholders in a short period of time (4 weeks). What is the best way ...
4
votes
3answers
538 views

Project Objectives vs Stakeholder Needs

In requirements gathering I've learnt to outline the objectives for the project as well as identify stakeholders and the stakeholder needs (along with the users needs, which is off-topic for this ...
4
votes
3answers
208 views

What sort of norms or frameworks can I set up to get portfolio management team to prioritize projects

The idea is that this team of 6 lower, mid and upper managers would would prioritize all of our IT development and infrastructure projects instead of trying to have us work on everything at the same ...
4
votes
3answers
5k views

How to handle epics in Kanban?

We are about to start working with Kanban instead of Scrum for our product development. We have identified that we will ahve the following flow: Backlog -> Analyze -> Development - Test Nothing ...
3
votes
3answers
1k views

Best way to deal with difficult stakeholders?

My CEO has moments where he is just very difficult to work with. He has a tendency to nit pick and when he nit picks sometimes he overreacts over something minor then makes a mountain out of a ...
3
votes
4answers
542 views

Examples of design by committee?

I am trying to find an example of the failure of design by committee, i.e. where everyone's suggestion has equal weight, and the end result is a complete mess that doesn't really satisfy the original ...
3
votes
3answers
259 views

How to organize effective iteration demo in outsource project?

Most of our clients are abroad, so it's impossible to have a face-to-face conversation at the demo meeting. Are there any best practices on how to show progress and capabilities of the increment at ...
3
votes
1answer
200 views

Involving a non participating Stakeholder

My client has initiated the project and pledged to be an active participant in project activities. However, as project progressed, my queries on functionalities were not answered by the stakeholder. ...
3
votes
1answer
359 views

What format do you use to store your stakeholder register?

I'm trying to update our project management templates and tools for 2012 and looking at all the available online resources and tools. Most are obvious matches (project charters use a word processor, ...
2
votes
7answers
88 views

When to process feedback on the deliverable of the last iteration?

My team and I are working with iterations of two weeks (trying to use our own version of Scrum) and we try to deliver a new version after every iteration. After an iteration we let the stakeholders ...
2
votes
3answers
318 views

Do contracting companies, whose services are key to the project, count as stakeholders?

Say a contracting company is hired by a parent entity to complete a given piece of work. It's a fixed-fee project with a specified deliverable. The work is critical to the overall project, and the ...
2
votes
3answers
241 views

A development workflow for a team of 3 developers that minimizes outside interruptions?

My question is similar to these two topics; A software development workflow for a company of 2-4 developers? How to manage a Web Project but where my team fails is when we are all working on ...
2
votes
5answers
89 views

How to collect stakeholder feedback on prioritizing features?

At my company, we've just completed a large survey of features that we might want to add to our web application. Now we want to share this list with about a dozen (non-technical) product stakeholders (...
2
votes
1answer
123 views

Project Managing Upwards [closed]

Does anyone have any suggestions for managing upwards. Books, articles, blogs or papers? I have been told in a couple of performance reviews that I need to learn to manage upwards (in respect to ...
2
votes
2answers
3k views

managing stakeholder expectations in executing and monitoring and controlling phase

When following PMBOK guideline, to manage stakeholder expectations, how does a project manager manage stakeholder expectations in in monitoring and controlling phase??? what kinds of techniques are ...
2
votes
2answers
56 views

Is it a possible to add a stakeholder to an impact map?

My team and I were considering adding a stakeholder actor to the map, but we've got questions. First, if we have it in the map, how can we fill the 4th field, i.e. how can we affect our stakeholder? ...
2
votes
2answers
795 views

Are there any brainstorming techniques related to requirement gathering sessions or Sprint Reviews that can help produce ideas?

Adding creativity techniques to Scrum product planning I'm evaluating some creativity techniques to produce ideas/solve problems, whether they could have a benefit in Scrum or not. Specifically, I'm ...
2
votes
9answers
144 views

How to improve (or to call attention to) the business value of technical needs?

Agile focuses on delivering the highest business value to the interested parts of a project. However, (at least in my scenario) it seems that the client/stakeholders are always focused on having more ...
1
vote
3answers
321 views

Can user stories be prioritized using labels applied by the customer?

So we have a disagreement between our customer and the development team, these are some facts: We are a software development company (I have a team of 3 devs and 1 QA) Our customer is a startup, that ...
1
vote
1answer
125 views

What can we do without a clear Product Owner or stakeholder on the client's side?

In some of the projects my team works on, there are no stakeholders or it's unclear who the actual Product Owner is on the client's side. For example, we have to write user stories and acceptance ...
1
vote
3answers
72 views

How to shape the demand with Kanban?

I'm working with team working in a service delivery model. They are getting requests from the rest of a rather large organization. They don't have too much contact with the business side. We are ...
1
vote
3answers
73 views

Stakeholder view of projects without time?

I'm a PM for a small development team. We have a mix of large transformation projects and small improvement projects. We're not good at estimating in man hours (and in fact I'm yet to meet a team of ...
1
vote
1answer
92 views

Stake holder mapping and management

What are some of the ways I can do stake holder mapping and stake holder management ? Although at the moment I am not sure what the end objective is, I am keen to understand the same.
1
vote
1answer
43 views

How to handle last minute misleading requirement and/or dissatisfaction

I have been discussing the question with a co-worker lately. We saw a project that was on track and almost ahead, and during the meetings the stakeholders were quiet and "satisfied" telling that ...
1
vote
1answer
119 views

Dealing with change requests while facing lots of dependencies

We have a system with multiple stakeholders and surrounding systems influencing it. It might be possible to draw a dependency diagram but this would be not very easy to interpret because of the ...
1
vote
2answers
94 views

Selling agile to stakeHolders hostile to change

Have you ever worked with a stakeholder who revelled in being known as the busiest man in the office? Everything is an elevator pitch? They've seen it all. How best to pitch the benefit of going ...
0
votes
3answers
381 views

Do you show your RAID log to stakeholders?

So I have started documented all risk related issues in a RAID log. I am showing my stakeholder it weekly, so that he is aware of all product related risks, but not sure if there is much value in ...
0
votes
1answer
37 views

Ensuring project progress with non-performance from 3rd party

Our company relies on an independent 3rd party (basically contractors) for a vital phase of our project. More often than not this phase goes off without a hitch, but recently we've been running into ...
0
votes
2answers
99 views

Appropriate use of 'Supporting Experts' as descriptor for people 'familiar with subject matter'

The PMBOK uses the term 'Supporting Experts' in the list of project team roles, defined as Supporting experts perform activities required to develop or execute the PM plan. ... such as contracting, ...