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Quality Management is an organizational methodology to ensure that the business processes in an organization are consistent in terms of producing high quality products. Not a synonym of a Quality Assurance.

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PMs don't need to be very familiar with the IT environment to be successful. It helps but its not critical since most of the work he will be doing won't be of a technical nature anyway. IMHO, You hav …
answered Feb 29 '12 by Permas