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Inform and Advise Your Company's Leadership As others have said, this is largely a contractual issue. From a project management perspective, your responsibility ends at referring the issue to senior management and/or your contracting or legal departments. As for what happens next, there are generally five possible outcomes: The service provider and the ...


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If your operating model involves detailed scope and change management then ultimately that comes down to negotiation. As in any negotiation, you can win some things and lose others. If you think you are giving away too much then the final decision is usually a matter of account management rather than project management because whoever makes the commercial ...


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It becomes a contract dispute. As the PM, you would escalate the dispute based on however your company defined its escalation process. Most likely, you would raise it internally through your contracts and legal departments. The folks there would assess the merits of your argument as compared to the contract language and the risk of litigation. From there,...


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