New answers tagged definition
-1
"In all my career, it has always been that way." Furthermore, I consider it to be perfectly normal! Here's where I think it's coming from:
"Surrounding the IT operation, there is a business." Sometimes a real business gets to plan, sometimes it has to respond quickly to an opportunity, and sometimes it is required to react. "That's business."
When ...
0
Change Management seems to be the concept you're looking for.
In short: There needs to be some clearly defined procedure for requesting a change in priorities or objectives.
Since your resources seem to be static (i.e. there's one of you, and you only have 8 or 9 or 24 hours a day) and your deadline seems to be static, then for every added request there ...
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