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I would propose that 'Keep The Lights On' (KLO) work is important in any team, as you would use it to track work as well as work against WIP limits. I personally would choose to track this through a swimlane, two actually: 1 for project type work, the other for KLO. Even though the repeatable KLO work would be recreated or bounced from status to status as ...


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Can you group your user stories into Epics? Some tools like Azure Devops have tools that show the progress of an epic based on the amount of US completed.


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