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I would propose that 'Keep The Lights On' (KLO) work is important in any team, as you would use it to track work as well as work against WIP limits. I personally would choose to track this through a swimlane, two actually: 1 for project type work, the other for KLO. Even though the repeatable KLO work would be recreated or bounced from status to status as ...


Can you group your user stories into Epics? Some tools like Azure Devops have tools that show the progress of an epic based on the amount of US completed.

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