Hot answers tagged

13 votes
Accepted

How should a Scrum development team track KPIs (key performance indicators) besides sprint commitments?

So this is something I'm dealing with right now in AOL. The constant desire of business to measure seeps even into agile organizations. The key is to make sure you are measuring in a way that does not ...
10 votes
Accepted

Is a good Scrum practice to meassure the developer team by the story points completed at the end of the sprint?

TL;DR Scrum is not intrinsically about doing more work faster, although high-performing teams often do. Like most agile frameworks, Scrum is about doing just enough of the right work. Measuring the ...
6 votes

How to measure individual performance in a Scrum environment?

I can definitely feel your pain on this one. Unfortunately, it seems like the organization hasn't grasped the team concept of Agile. If your role is the SM, I would encourage you to educate the ...
  • 118
5 votes

What is the difference between metric and KPI?

A metric would be a standard of measurement in the context of PM. A performance indicator on the other hand is also just a type of performance measurement. Both terms could be and are used ...
  • 195
4 votes

How to set properly aligned KPIs for engineers and QA staff

So right now, as an Engineer, I take a single task, mull over it for 4 weeks, make sure it contains no bugs at all and I am the best worker you ever had. Despite the fact that it took me 4 weeks to ...
  • 7,735
4 votes

What is the difference between metric and KPI?

I once read a case about a development organization - they were trying to improve the administration of justice in an underdeveloped country. They had a way to measure the administration of justice (...
  • 8,717
4 votes

How to measure individual performance in a Scrum environment?

None. Any individual performance metrics should only be used for the benefit of the employee. Otherwise you're committing teamicide. Do you want to have your team members help each other out on ...
  • 1,623
3 votes

How do I measure employee (software developer) performance based on bugs analyzed and fixed?

TL;DR Successful leaders measure project outcomes rather than individual productivity. Measuring individual productivity is generally an anti-pattern that obfuscates deeper structural problems. Do you ...
3 votes

Meaningful metric to track and forecast research

The reason for my question is that research seems to be to unpredictable and non-linear in order to be measured in the same way as e.g. the production of a car. That is the whole basis of R&D. ...
  • 8,879
3 votes
Accepted

Time taken for a project versus time objective

Wiki have good example about project overrun (it is about cost overrun, but in our case it doesn't matter). The text below I took from this article and adapted for your question's example: Time ...
3 votes

Which KPI should I use to measure performance of software developer?

Over the course of a year, how many times did another team member ask this person for help, get it, and still was not afraid to come back and ask for help again? Over the course of a year, how many ...
2 votes

Time taken for a project versus time objective

Actual time - planned time = variance at completion. The OP's option (a) is the SPIt in Earned Schedule. In this example, it results in 0.6667, which is this project's performance index, a valuable ...
  • 36.7k
2 votes

Cycle Time - Story vs Task?

The simple answer: you want to measure cycle time against your backlog items, not the tasks under those. The goal is to measure how long it is taking to deliver a unit of work. Tasks are just things ...
  • 16.7k
2 votes
Accepted

Aggregate KPI for time and performance

Notwithstanding that I am not sure what you are measuring, try reading the data cumulatively. For example, assuming 100% means the completion of 100 units, by the end of the first week, you should ...
  • 36.7k
2 votes

How to Calculate Effort Variance in Scrum

TL;DR In this scenario for calculating Effort variance, should I consider only effort spent in completing 5 user stories or should I consider the effort spent for all the 10 user stories? You ...
2 votes

How to Calculate Effort Variance in Scrum

You can't calculate EV on the 10 items yet because they aren't done, so you don't know what the total effort to complete them is. You could calculate EV on the 5 that were completed if you had ...
  • 16.7k
2 votes

Change request affecting sales - what KPIs shall be used for tracking commercial perspective?

To put it bluntly, from a commercial perspective people only care if you deliver the project they requested within the time and budget you promised. I have intentionally chose the word "promised" ...
  • 13.6k
1 vote

Is a good Scrum practice to meassure the developer team by the story points completed at the end of the sprint?

We see at the end of the sprints that not all the points are being completed. Yeah, this should not happen. Do everything you can to make this scenario very unlikely. For example, pull into the ...
1 vote

Cycle Time - Story vs Task?

The first thing you need to ask yourself is for what reason your Team is tracking cycle time. If you're not currently tracking cycle time for tasks/subtasks, and you don't have any problems with doing ...
  • 14.7k
1 vote

Is using of the term "KPI" correct at process level?

Use the term at any level you desire. If you need to discriminate one KPI from another, then simply name them: Process Alpha KPIs. If you own a process, let's say the F-35 assembly line, I'm pretty ...
  • 36.7k
1 vote

What is a healthy ratio of [time spent on bugs]/[total time spent on project]?

This really depends on the methodology you are using, the expertise, experience and the rigor of people you are working with. The time you allocate for the development matters as well, I have been ...
  • 113
1 vote

How to Measure the SLA Performance of IT Techs in Managed Services Provider?

Am I late for the party? Well, there are many ways to arrive at the metrics and it depends on how you would want to prepare yourself for the future. For example, an in-depth analysis requires every ...
  • 332
1 vote

What is the difference between metric and KPI?

This sounds like a homework question. A metric is a quantitative or qualitative measure of some sort that can be measured repeatedly. A KPI is a metric that is considered very important in ...
  • 3,922
1 vote

What is the difference between metric and KPI?

In simple term, Metric is how you measure something and KPI can be outcome of the measurements. For example, In a production support every month you present no. of tickets(Metric) as a trend. KPI is ...
1 vote

Time taken for a project versus time objective

Have a look at Earned Value Management (EVM). There you compare your currently Earned Value (EV) (usually the cost that were planned to complete a specific task) with the actual cost (AC) for the task ...
  • 1,767
1 vote

Time taken for a project versus time objective

It depends how you want to report on it. I suggest that each of the following are equally valid, and it is down to how you want to report it. As a percentage over-run: (Actual time - Planned time) * ...
  • 6,763
1 vote

delay in schedule as KPI?

You would need to ensure that every project housed on the EPM Server is a) baselined and b) has progress added and any late tasks have been reforcasted. You could run a calculation I belive that ...
1 vote

Which KPI should I use to measure performance of software developer?

I think the other answers have neglected an important part of your question: "...distinguish between good and "needs improvement" programmers?" I concur with the other answers that there may be ...
  • 8,717
1 vote

Which KPI should I use to measure performance of software developer?

I would add one more indicator: time estimated vs time needed to accomplish a task. Having this data shows "reliability" of programmers and vastly improves planning. After couple of months you will ...

Only top scored, non community-wiki answers of a minimum length are eligible