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24 votes
Accepted

How can I map stakeholders without offending anyone?

compare to other colleagues and feel insulted. The other two answers are good - but this confuses me. When I've done stakeholder analysis, the process has been open and participatory. There shouldn'...
MCW's user avatar
  • 8,738
15 votes

How can I map stakeholders without offending anyone?

I personally don’t like tools you have to hide. This leads to mistrust and if it leaks (for whatever reason) you are in trouble. So we started 20 years ago to use a technique which is called project ...
Codebreaker007's user avatar
12 votes
Accepted

Aren't stakeholder expected to adopt an agile mindset when working in a Scrum framework?

shouldn't the adoption of agile values be present on both sides? Yes, it should. But often isn't. The problem is that Agile/Scrum is more of a mindset than a way of working. But people all ...
Bogdan's user avatar
  • 15.2k
9 votes

Aren't stakeholder expected to adopt an agile mindset when working in a Scrum framework?

TL;DR Yes. Stakeholders need to be active collaborators in a successful Scrum or agile process. Roles and Objectives for Stakeholder Collaboration While not spelled out prescriptively in the Scrum ...
Todd A. Jacobs's user avatar
  • 50.5k
8 votes

What can lead to disappointed and angry stakeholders?

Choosing two answers, I would select A and D. B can be eliminated since project plans and formal change request procedures aren't typically a part of agile delivery approaches. Agile Software ...
Thomas Owens's user avatar
  • 19.6k
8 votes

How to manage an army of not-really-devs trying to write code for the sake of project management?

The idea that "everyone is a developer" and "everyone writes code" aren't the same thing. In this sense, "developer" does not mean "programmer", but "a ...
Thomas Owens's user avatar
  • 19.6k
7 votes

Best way to deal with difficult stakeholders?

Stakeholder management 101: define the rules of engagement, define the two-way communication requirements, point out and resolve the inconsistencies in the stakeholder requirements--such as what you ...
David Espina's user avatar
  • 37.1k
7 votes

How should a Scrum Master deal with an angry stakeholder during a PO meeting?

TL;DR I was thinking at the back of my mind to either: defend the PO and budget defend the team, since they were kept busy delivering items from the backlog Bring focus to the meeting ...
Todd A. Jacobs's user avatar
  • 50.5k
7 votes

How should a Scrum Master deal with an angry stakeholder during a PO meeting?

I am drawing assumptions on your PO's agenda, based on my experience of other PO meetings, and discussing a stakeholder's objections on spend would not be consistent with that agenda. The PO, or you, ...
David Espina's user avatar
  • 37.1k
7 votes

How to manage an army of not-really-devs trying to write code for the sake of project management?

there are no roles on the team (a "cross-functional" team where "all team members are developers") One thing I want to note is what exactly cross-functional means: it is not a ...
Sarov's user avatar
  • 14.8k
4 votes

Best way to deal with difficult stakeholders?

Summary You must leverage your framework more effectively. This includes pulling your stakeholders into Backlog Refinement and explaining the iterative/incremental nature of the project's delivery ...
Todd A. Jacobs's user avatar
  • 50.5k
4 votes

When to process feedback on the deliverable of the last iteration?

I'm a big fan of a continuous feedback loop rather than making it stick to a schedule. My suggestion would be to: Deploy frequently to your staging environment (whenever you have a stable build). ...
Barnaby Golden's user avatar
4 votes

When to process feedback on the deliverable of the last iteration?

If you are following pure Scrum then Sprint Review can help you. Only sprint review is the event of Scrum when Increment (developed software/feature) is ready for stakeholder review and stakeholders ...
Krunal's user avatar
  • 559
4 votes

When to process feedback on the deliverable of the last iteration?

It seems a little surprising that one of the answers hasn't covered this, but: do you hold a review meeting at the end of the iteration? Scrum and XP both include this meeting to address the ...
Daniel's user avatar
  • 16.9k
4 votes

How to deal with an impatient stakeholder?

Honestly, this sounds like the Product Owner is a typical type-A personality that has learned to get better results from relentlessly pushing his teams to always do more and better. (Think Elon Musk.) ...
PeterT's user avatar
  • 435
4 votes

What is the term for an anti-user-story?

As an Information Security Architect, I am with you on the idea of anti-story, and I would counter Daniel and request that they do become permanent record. In Archimate, you can model risk as events, ...
Tom's user avatar
  • 331
4 votes

Is it possible to give timelines in SCRUM?

Like most things, it depends. In theory, you could forecast when work is likely to be done. If you understand your team's average velocity (whether it's in story points per Sprint, ideal hours per ...
Thomas Owens's user avatar
  • 19.6k
3 votes
Accepted

Stakeholder view of projects without time?

The idea is that, once a team has stabilized, there are two things which become more or less constant: The amount of story points in a sprint The average amount of time for a story point for the team ...
Sarov's user avatar
  • 14.8k
3 votes

Do you show your RAID log to stakeholders?

The purpose of the log is to keep you, as the PM, and your team on the same page as to the high priority things on which you are working. It is not a communication vehicle. To communicate with it ...
David Espina's user avatar
  • 37.1k
3 votes

How to deal with an impatient stakeholder?

You probably heard of Brooks law "nine women can't make a baby in one month". It sounds like your PO wants one woman to have a baby in 3 and not 9 months. I've had relatively similar case lately and ...
cod's user avatar
  • 31
3 votes
Accepted

How to shape the demand with Kanban?

Shaping demand isn't a Kanban problem per se, but Kanban can certainly help in two ways. First, Kanban provides a lot of visibility. That means that if you try some action to shape your demand, you ...
Daniel's user avatar
  • 16.9k
3 votes

How to handle last minute misleading requirement and/or dissatisfaction

I suspect you'll hear book answers and so called "real life" answers. I have chosen to follow the book answers to the degree possible since most likely the book answer was a practice that seemed to ...
David Espina's user avatar
  • 37.1k
3 votes

What to do if a Key stakeholder asks for a new request while my team is trying to meet other important deadlines?

This is a classic role for a project manager, that of managing changes. First of all, I suggest you create a change management process with some steps that will allow you to asses the impact this has ...
Bogdan's user avatar
  • 15.2k
3 votes

How can I map stakeholders without offending anyone?

It's best to avoid using group titles like defenders and apathetics. The map in ProjectManagementBlueprint conveys the same stakeholder analysis but without the labels. It also uses the phrase engage ...
user40301's user avatar
3 votes
Accepted

I was asked to accelerate my team's production: Agile, A/B Testing, Workflow & Process

You have two separate problems here. You are not on the same page as your VP on what 'agile' means. You think it's the VP's place to decide whether or not a timeline is realistic. I'll tackle these ...
Sarov's user avatar
  • 14.8k
3 votes
Accepted

Is there a term for chained unknown unknowns?

The source of all risks is uncertainty, i.e., what we don't know. There are three types: 1) aleatory (irreducible); 2) epistemic (reducible); and 3) ontological (complete ignorance). Aleatory risks--...
David Espina's user avatar
  • 37.1k
3 votes

How do you as product owner decide that a product is feasible?

This is a really good question and one that doesn't get asked enough! Some things you can do to gain confidence in the feasibility of an idea: Build a business case for the idea (testing likely value ...
Barnaby Golden's user avatar
3 votes

Stakeholder engagement v Business engagement

TL;DR I've been asked to put a proposal forward a business analyst that will create a "business engagement framework" as part of a (vague) RFQ (Request for [Q]uotation). You're tying ...
Todd A. Jacobs's user avatar
  • 50.5k
2 votes

How to deal with an impatient stakeholder?

The proxy Product Owner role is very difficult to do well. Combine being a proxy Product Owner with being a Scrum Master and it is hard to see how it will ever work. In Scrum we make a pact. The ...
Barnaby Golden's user avatar
2 votes

Having trouble influencing my boss first time round?

You know the old dating line, "It's not you, it's me". In part, this is what's likely going on with your boss. I coach with the use of the DISC assessment system. I find it a useful tool to help in ...
Joel Bancroft-Connors's user avatar

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