I’ve been in the business of delivering software to customers for 13 years, working closely with a range of businesses, from start-ups to Fortune 500 companies. I love helping software development teams grow to new levels of productivity by applying my expertise in managing technical issues, organizational issues and people issues. My professional interests are in Systems Thinking, Quality Software Management, Agile Development Methods, Software Craftsmanship and Innovation in the Enterprise.

My approach on Stack Exchange is to only provide high quality answers that I think are of high value to the community. I do this by ensuring answers are based in fact or commonly accepted theories, providing associated principles, and giving real-life examples or practices where I can. I generally won't provide answers to questions that I don't feel I'm best qualified to answer.