Timeline for How can I effectively manage a ticket which needs developers from multiple teams?
Current License: CC BY-SA 4.0
8 events
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| S Oct 12, 2022 at 16:36 | history | edited | Todd A. Jacobs♦ | CC BY-SA 4.0 |
remove stray dash; fix homonym
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| S Oct 12, 2022 at 16:36 | history | suggested | Toby Speight | CC BY-SA 4.0 |
Spelling and grammar
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| Oct 12, 2022 at 11:10 | review | Suggested edits | |||
| S Oct 12, 2022 at 16:36 | |||||
| Oct 11, 2022 at 20:25 | comment | added | user1937198 | Potentially there is a question there about an environment that already has reached problematic levels of mura, muri, but again I'm not sure if that is really a question for here. | |
| Oct 11, 2022 at 20:19 | comment | added | user1937198 | I doubt I would be able to express a single concrete question rather than a rant on how my organization utterly fails at using things like ISO 13485 as excuses for allowing the ticketing system to define the process and fail at core agile principles and the methodologies they claim to be implementing. Stack exchange is not the venue to try and get into those issues. | |
| Oct 11, 2022 at 18:59 | comment | added | Todd A. Jacobs♦ | @user1937198 No one said you can't use tickets; the point is that you can't let ticketing define the process. I do a lot of work in heavily regulated environments including HIPAA, and there are ways to use tickets for change control and traceability without allowing the ticketing system itself to create steps in the process that contribute to mura, muri, or the consequences of ignoring Little's Law. If you want to ask a more concrete question about how to use ticketing more effectively without violating core agile principles, ask a related question and link back to your original. | |
| Oct 11, 2022 at 16:50 | comment | added | user1937198 | In the specific context of telemedicine, there may be regulatory requirements to maintain traceability if the software counts as a 'medical device' for which tickets are a mechanism that requires minimal setup. So they may make sense in a specific use case. | |
| Oct 11, 2022 at 12:01 | history | answered | Todd A. Jacobs♦ | CC BY-SA 4.0 |