Some context first : I am a project manager in a software development company, in with a Kanban environment. In the team I am managing there is no such thing as people reporting their work to me, or people telling one after the other what they did yesterday, etc. During standupstand-up meetings we focus on the flow, almost never on a particular piece of work.
The other day I was having a (tiny) argument with my boss around a sentence from Jurgen Appelo's Management 3.0 book:
Whether employees need managers is irrelevant. It is the shareholders who need managers of their business. Self-organization is devoid of value. It takes someone with an interest in its outcomes to decide whether the results of self-organization are "good" or "bad."
Then the boss asked this question:
Considering a self-organized team where no individual work is ever reported, how do you spot the lazy team member?
Considering a self-organized team where no individual work is ever reported, how do you spot the lazy team member?