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This tag is for questions regarding the USAGE of software directly related to project management. Questions about technical support or product selection are off-topic. You should already know what tool you plan to use and what process the tool will automate before writing your question. Use specific software tags (e.g. "ms-project", "jira") rather than this generic tag whenever possible.
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What work items would look like related to support for a solution in production already?
Our shop is going to continue maintenance of a system in production already. Our next update consists of fixing a bug and creating documentation so that new members joining our team may understand the …