0

If an unanticipated problem occurs (unknown-unknown), should the devised workaround need to pass by the Perform Integrated Change Control process before it is allowed to be implemented?

1

Yes. The workaround created a change in something, whether it is a process change, a procedure change, a role change in terms of task assignment, a possible change in a needed piece of data, a possible change in output. The point of change control is to understand what changed, who was impacted, agreement on the change, agreement on a change in costs and risks, etc. The trigger of the change is a bit irrelevant, though needs to be communicated to those who would eventually approve the change.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.