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Questions relating to the avoidance, management and mitigation of conflict within or between project teams or stakeholders.

2 votes

dispute resolution approaches/techniques between two members

You implement a formal decision making process: you bring in their superior, you bring in a a handful of other technical experts, you give each party a period of time, say 30 minutes, to argue their c …
David Espina's user avatar
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1 vote

How to have your opinion and idea listened by more senior people?

Regarding your edit and example of the problem: A lot of us have a tendency of using extreme and / or rare examples to prove a belief or argument. The analogy you provided represents both a simple p …
David Espina's user avatar
  • 37.2k
2 votes

Conflict with Programme Manager

Why is this a conflict? I think your best approach is to follow the plan, the process and procedures, and the standards put forth by your project leadership and the PMO. While no one can follow thes …
David Espina's user avatar
  • 37.2k
2 votes

What to do when a developer of a library you've used for a year claims that you owe them lic...

You do not indicate whether you have alternative libraries to use. This is important because it affects your leverage to negotiate good terms for your customer. If you have alternatives, then approa …
David Espina's user avatar
  • 37.2k
7 votes

What actions can a PM take when a client pursues a sub-optimal design?

The Project Managers know there are other options that will work better. The implication behind this sentence is that the PMs know with absolute certainty the other options will work better. I …
David Espina's user avatar
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5 votes

Having problems within development team re approach

You cannot refuse to do work. You can offer up an objection, you can propose a few other alternatives and state your case, but you must always support the decision and the team and continue. As a PM …
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1 vote

Is it a good idea to talk about consequences in a meeting about dev processes?

Poor interpersonal skills, likely driven by insecurity for that person in that role. There are a time and place for such language but it should be minimally used, only for exceptional circumstances a …
David Espina's user avatar
  • 37.2k
2 votes

How do you manage conflicting stakeholder demands?

Conflicting goals and stakeholder demands are the norm. Not only do you have stated objectives that differ but you also have hidden goals and agendas. The latter is even more problematic because you …
David Espina's user avatar
  • 37.2k
2 votes

As a project manager, how do you manage interpersonal conflicts between your team members?

Interpersonal conflicts happen all the time. I find many wash out in the normal process of teaming; as the team gels, so do its members. When it does not, there is no fancy process. …
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5 votes

How to get developers to take more initiative and ownership and think through problems befor...

Marv's answer is a good one but I think there is one missing element and that is the REAL expectation of the organization. I highlight "real" because organizations often pitch an ideal expectation th …
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5 votes
Accepted

How to deal with bad attitude in a scrum team?

This has nothing to do with Scrum or PM or projects really. This is a political issue. Confronting this PM will lead to your eventual demise. Going around him to the CEO will lead to your eventual …
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3 votes
Accepted

Problem dealing with a resistant resource

As with all marginally performing employees, you sit them down, you outline expectations and achievable objectives, you detail a timeline, and then you measure for improved performance. This is essen …
David Espina's user avatar
  • 37.2k
1 vote

How to define a project strategy?

Who, what, where, when, why, and how. Answer those question and you have a strategy. Answer them with specificity, and you have a plan.
David Espina's user avatar
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1 vote

Communication Among Teams

Feels in the loop is not a communication need. Communication should be dictated by a project's stakeholder analysis. In other words, a project will scan its stakeholder environment, segment accordin …
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0 votes

How to make my team follow the Scrum methodology?

It does not matter the methods you choose to deliver your project. The hired employees need to get on board or they need to leave. It is one thing, when the company is trying to choose an approach or …
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