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This tag is for questions regarding the USAGE of software directly related to project management. Questions about technical support or product selection are off-topic. You should already know what tool you plan to use and what process the tool will automate before writing your question. Use specific software tags (e.g. "ms-project", "jira") rather than this generic tag whenever possible.

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How can I organize an on demand Support Team for a customer-facing project?

The Support Team should have all the knowledge and access required to solve the problem. While this sounds vague - in my opinion and based on my experience it's quite easy to implement (and there is …
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