23 votes
Accepted

How to deal with conflicting developers in Scrum team?

I am dealing with a similar situation; previous teams merged into one with subsequent respecifying of roles and grades. Some legacy political forces were in play. As the Scrum Master you are the ...
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  • 4,046
22 votes

Help - Technical team does not want to work in agile way

You don't make any mention of a Scrum Master in your Question, so I'm going to assume that either s/he doesn't exist or isn't helpful. If not, make sure you involve the Scrum Master! It's his/her job ...
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  • 14.7k
14 votes

Help - Technical team does not want to work in agile way

That is a frustrating situation Chris. From your question, it doesn't sound like the team can't develop things in smaller pieces, but rather that they won't. I base this on the fact that it sounds ...
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  • 16.7k
9 votes

Conflict between senior and junior members

This may seem pedantic, but you don't solve this. They can solve it, but you can't make them. There are two approaches that come to mind on working through this: actual conflict mediation team ...
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  • 16.7k
9 votes

Help - Technical team does not want to work in agile way

I'm a developer working with legacy code on scrum, and let me tell you, i think they're right in their ways, because i do the same. Let me explain my case, be aware though i'm what people consider a ...
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  • 207
8 votes
Accepted

Having problems within development team re approach

David is absolutely right, there are very few instances whereby refusal to work can be considered acceptable, generally the accepted norms would be if to continue would compromise yourself and/or the ...
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  • 473
7 votes

How to get developers to take more initiative and ownership and think through problems before escalating?

It sounds to me like you have two possible root causes here: The developers could triage but are instead escalating The developers should be capable of triage but are not able to because they do not ...
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  • 4,414
7 votes
Accepted

As a Scrum Master, how to speak to a developer about his delays?

Any suggestions ? I'm sure there is an official Scrum answer and a project management answer. This is a common sense workplace answer: Don't bother. That person is out of the door. They are there ...
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  • 7,650
6 votes

Resource conflict handling

Both projects should have business cases tied to them. It should be relatively straight-forward for an appropriate authority to use these together with knowledge of your organization's priorities and ...
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  • 8,879
6 votes

Communication Among Teams

You may take these three ideas from Scrum that may be useful to you. Scrum of Scrums - a regular meeting of team representatives (usually one per team). In Scrum, the point is to communicate and ...
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6 votes

Emotional Intelligence vs Conflict Resolution

EI and conflict management goes hand in hand. EI will be useful in all areas - Negotiations with client during inconvenient situations Motivation to resources who may not be happy with their role/...
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6 votes

Help - Technical team does not want to work in agile way

You're assuming that you know what is best for the team without being on the hook to deliver the software. I am a strong believer in agile methodologies and Scrum in particular. I fully support the ...
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  • 161
5 votes

How to get developers to take more initiative and ownership and think through problems before escalating?

Marv's answer is a good one but I think there is one missing element and that is the REAL expectation of the organization. I highlight "real" because organizations often pitch an ideal expectation ...
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  • 36.6k
5 votes

Having problems within development team re approach

You cannot refuse to do work. You can offer up an objection, you can propose a few other alternatives and state your case, but you must always support the decision and the team and continue. As a PM,...
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  • 36.6k
5 votes
Accepted

How to deal with bad attitude in a scrum team?

This has nothing to do with Scrum or PM or projects really. This is a political issue. Confronting this PM will lead to your eventual demise. Going around him to the CEO will lead to your eventual ...
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  • 36.6k
5 votes

How to deal with bad attitude in a scrum team?

I hope I'm not too late with this answer ... or hopefully things have improved. But reviewing the question ... I'm sure Scrum can help... He has a very bossy attitude with "inferiors", he is very ...
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  • 616
5 votes
Accepted

Requirement conflict b/w Product and Engineering team?

Your premise is toxic. Both teams are putting too much emphasis on who is to blame and too little emphasis on fixing the recurring problem. Currently, your two teams are in an antagonistic ...
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  • 14.7k
5 votes

As a Scrum Master, how to speak to a developer about his delays?

I tend to agree with Thomas, but this time I might slightly disagree, as I'd suggest a more active stance. The Scrum Master is accountable for the Scrum Team’s effectiveness. Source: Scrum Guide You ...
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  • 8,381
4 votes

Having problems within development team re approach

Wow. Tough break! Firstly, do you have a PID that outlines the approach to project delivery, including the development model to be used to deliver the project. I'm assuming not, which is a shame ...
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  • 4,414
4 votes

How should a Scrum Master handle a Product Owner who micromanages the team?

Enforce the Roles of Scrum In Scrum, the Product Owner owns the Product Backlog but is not the "boss" of the team. He is, in fact, intended to be a collaborative peer of of Scrum Master and the ...
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  • 47.9k
4 votes

How to deal with an impatient stakeholder?

Honestly, this sounds like the Product Owner is a typical type-A personality that has learned to get better results from relentlessly pushing his teams to always do more and better. (Think Elon Musk.) ...
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  • 445
4 votes
Accepted

Resource conflict handling

This is a common issue where the PM needs a scarce resource, and there is insufficient capacity to allow all demands on that resource to be met. Ultimately, someone in the organisation has to make a ...
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  • 6,763
4 votes

Conflict between senior and junior members

This answer is inspired in the work of Tom Graves understanding perspectives and resolving conflicts in enterprise architecture. Things work better when we work together, on a purpose. If you don't ...
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4 votes

How can I resolve conflict with a seasoned developer?

TL;DR You probably don't want to hear this, but the developer is probably right about your lack of experience, although based on what you've said they are addressing it in a very unconstructive way. ...
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  • 47.9k
4 votes
Accepted

Effect of front-loading tasks on project schedule

Normally, if you reprioritize or reschedule tasks to be started immediately, you need to interrupt and postpone current activities. This inevitably incurs overhead. Your client needs to understand ...
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4 votes

How to make my team follow the Scrum methodology?

Scrum is about collaboration, trust and empowerment. It is going to be very difficult to make people do those things. They have to want to do them. Some things I would suggest include: Try and build ...
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3 votes

Resource conflict handling

When this happens, this is either a non-issue or the tip of a broader issue. If both projects want Bob, but they don't need Bob and could use Jason instead but he's not quite as good, it's a non-...
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  • 16.7k
3 votes

How to deal with an impatient stakeholder?

You probably heard of Brooks law "nine women can't make a baby in one month". It sounds like your PO wants one woman to have a baby in 3 and not 9 months. I've had relatively similar case lately and ...
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  • 31
3 votes

How to get developers to take more initiative and ownership and think through problems before escalating?

What I usually do is when someone come to me with a silly question or silly issue, I sit beside him/her, and I ask to show what s/he has tried, then I suggest things that won't solve the problem, I ...
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3 votes

How to get developers to take more initiative and ownership and think through problems before escalating?

As a team lead i experienced similar behaviors in my team , in my case the impact was worse as the tech lead was external and the dependency almost slowed us down to a crawl. How I handled it ? Got ...
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