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Questions tagged [outsourcing]

For questions about outsourcing within the project.

2
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4answers
79 views

Under what circumstances should a software vendor be allowed to increase charges due to unforeseen complexity?

Something that occurs quite often in outsourced software projects is the vendor underestimates the complexity or learning curve associated with an agreed-upon statement of work, and wants to increase ...
0
votes
3answers
107 views

How to deal with customer (dis)satisfaction and formal agreements amidst large rotation in small teams?

Working in outsourcing model I wonder what are your experiences with fluctuation on vendor's team level. Assuming smaller teams (up to 20 people) when team rotation on vendor's side reaches e.g. 30% ...
0
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1answer
147 views

Governance cost as percentage of FTEs

In an Outsourcing IT project we are are trying to estimate the relationship between the governance cost and the project size in FTE. For example, if the governance cost of a 500 FTEs project is X ...
4
votes
3answers
896 views

How to transition from programmer to project manager?

I'm a programmer at a small company who's used to receiving projects by someone saying in a meeting: "make an e-commerce website," and then I'll just take it upon myself to do it. The only ...
0
votes
1answer
88 views

Outsourcing company: Usage of velocity for offers

Currently I am working in an outsourcing company and our management has decided to use the following scheme for "Velocity of the developers": Each developer has a velocity quotient: Senior Developer:...
2
votes
2answers
177 views

How to handle poor delivery from an Outsourced relationship?

To place in context, I made a document that went to tender where I stated the objectives and timeframe of the product, but because of an NDA I couldn't be explicit with a lot of it in case the ...